[ FAQ / Your questions ]
Your questions,
answered directly.
No marketing language. If something isn't clear after reading this, email us at coderakyatofficial@gmail.com and we'll respond within one business day.
For most operations, a single working day. Customers with straightforward operations — one warehouse, fewer than 200 SKUs — can be fully operational in three to four hours.
No. SANAK is designed specifically for businesses that don't have dedicated IT resources. Configuration is handled by the SANAK team during onboarding.
SANAK uses a speech-to-text engine optimised for real-world conditions including warehouse environments. The system supports Bahasa Malaysia and English, including natural code-switching.
SANAK requires confirmation before executing any operation. A summary card is shown first; the user must actively confirm before anything is written. All write operations create a permanent, immutable audit record.
No. SANAK complements your existing accounting system — SQL Accounting, Autocount, QuickBooks, or others. We operate in the operational layer and leave financial ledger management where it belongs.
Yes. SANAK supports multi-warehouse operations, with stock tracked separately per location and cross-location visibility available through queries.
Your data is completely isolated from other customers at the database level. All data is encrypted in transit (HTTPS/TLS 1.3) and at rest.
SANAK is fully operational in Bahasa Malaysia and English, including mixed-language input.
This is by design. SANAK is built so that the system adapts to the user — not the other way around. Most field workers are productive within minutes of their first interaction.
SANAK is available as an annual subscription, with pricing structured around company size, user volume, and AI usage. Contact us for a proposal tailored to your operation.
Have a question that isn't covered here? Email us directly →